Top 8 Reasons Why Employers Love a Problem Solver 

Top 8 Reasons Why Employers Love a Problem Solver 

With the evolution of technology, many of today’s job markets are shifting in work formats. Because of this, different roles and job positions are emerging based on business needs. Considering these two changes, professionals are becoming more active in searching for the right position and company for them.

More and more candidates are scouring the internet and competing for the positions they’re interested in.  For companies like you, this means you have many options to choose from when hiring candidates. But the question is, what would be your basis for picking the right one?

Most, if not all, of your candidates are sure to meet the basic requirements you’ve set for the role. You need to look beyond their skill sets to find the right one. This article teaches why employers love a problem solver and why you should too.


The Value of Problem Solvers 

As an employer, you naturally want people who can handle the responsibilities of the job. This could lead you to focus solely on your candidate’s skills and abilities that can be acquired through formal training. Although this approach can still hire great people, there are other things you should consider.

According to research, the 70-20-10 framework reveals that only 10 percent of employee development stems from coursework and formal training, with the remaining 90 percent emerging from relationships at work and working experiences.¹ This implies that hiring should not rely solely on formal training.

In a fast-paced and ever-changing environment, the ability to quickly analyze a situation, adapt, and learn becomes more crucial than certificates. Remember that employees can acquire skill-based training, but not everyone can swiftly solve problems when they arise.

Read More: 2023 Strategies for Upskilling and Reskilling Your Workforce 


How to Spot a Problem Solver?

Identifying problem solvers in a crowd of candidates can be a game-changer for your company. Problem solvers exhibit an innate ability to take initiative when addressing challenges, along with critical thinking and innovative problem-solving.

However, distinguishing problem solvers from bystanders can be challenging. Both groups can analyze and solve issues, but they have key differences:

  • Initiative: Problem solvers actively seek solutions, while bystanders wait for instructions.
  • Communication: Individuals who excel in problem-solving effectively convey their thoughts, whereas bystanders might encounter challenges in this area.
  • Resourcefulness: Problem solvers excel at fixing issues with limited resources, while bystanders may require more resources.


Key Interview Questions to Identify Them

Consider asking these questions to avoid bystanders and successfully spot problem solvers during the interview process. Look for individuals who describe encountering unexpected challenges and highlight their proactive approach to resolving them:

  • Have you ever encountered an unexpected problem in your previous work? How did you handle it?
  • Can you share an instance where your curiosity led to valuable discovery or improvement in your previous roles?
  • Have you ever taken a calculated risk in your previous projects or assignments? What were the risks, and how did the project turn out?
  • Describe a situation where you had to consider different perspectives to resolve a conflict or make a decision. How did you approach it, and what were the outcomes?
  • What’s the most complex issue you’ve encountered in your previous role, and how did you work to resolve it?


Read More: Top Hiring Trends in 2023: What Hiring Managers Need to Know 


Top 8 Reasons Employers Love Problem Solvers 

You might already know why employers love problem solvers, but here’s a list of specific reasons why you should actively search for them among your pool of candidates.


1. They’re always ready to learn.

Candidates with problem-solving skills are usually the ones who exhibit a growth mindset. Their ability to quickly adapt to shifting circumstances stems from their willingness and effort to learn from their mistakes. Instead of avoiding them, these employees seek out opportunities to learn and improve.

For instance, when facing a new software challenge, a problem solver might explore tutorials and user forums to acquire new knowledge and efficiently overcome the issue.


2. They improve efficiency.

Problem solvers are experts in analyzing situations and finding the source of the issues. They help in identifying bottlenecks and causes of friction in your processes. Once they contribute to solving the issues, they can effectively streamline processes and improve overall workforce efficiency.

For instance, if a problem solver joins a logistics team, they might identify that a particular warehouse layout is causing delays in order fulfillment. Their solution to reorganize the layout can lead to faster processing times and cost savings.

Read More: Mastering IT Workflow Optimization With ServiceNow 


3. They’re innovative thinkers

One of the best ways to describe problem solvers is that they tend to think outside of the box. They consistently offer groundbreaking solutions that can address problems from the roots. Usually, these solutions aren’t thought of by bystanders and typical employees. By having people who are innovative thinkers, you’re ensuring your organization stays ahead of its competitors.

Let’s say in a tech company, a problem solver might introduce a novel coding technique that optimizes software performance. This sets the product apart from competitors and attracts more users.


4. They’re resourceful and creative.

Problem solvers are known for finding different ways to solve an issue. They don’t rely on traditional methods because they often work with what they have. As an employer, this is a valuable skill to have on board, especially when you don’t have an extra budget to allocate for specific problems or issues that could arise.


5. They enhance product quality.

Having problem-solving skills entails the ability to observe small details. This specific skill can help enhance product and service quality since you have people who can spot even minor improvements. Problem solvers are also usually committed to high standards, which makes their dedication to enhancing the quality of your offered products even more significant.

A problem solver might identify minor imperfections in a manufacturing setting in a product’s design or production process. When addressed, it leads to a superior final product, satisfies customer expectations, and bolsters your brand’s reputation.


6. They’re great at mitigating risks.

Since problem solvers are innately good at identifying issues, they can significantly mitigate the risks in your processes. They are diligent and proactive in identifying and solving issues even before they manifest or affect your company.


7. They’re good decision-makers.

Problem solvers are usually systematic. They observe, gather data, and act based on their learning. This, as well as their ability to think critically, makes them great at making sound decisions and judgments despite their situation.

Say a manufacturing plant encounters a sudden equipment malfunction; a problem solver would promptly assess the situation, collect relevant data, and make a well-informed decision to either troubleshoot or repair the machinery. Thye might also initiate a backup plan to minimize downtime, ensuring a swift and efficient resolution.


8. They strive for continuous improvement.

Problem solvers are professionals who are always actively searching for ways to improve. Whether themselves or the process they’re doing, they always seek to innovate and enhance the quality of what they’re doing. They are committed to continuous improvement, which helps your company evolve and improve along with them.



Unique needs require unique staffing solutions. If you want to hire the best candidates, DAVIS Companies can provide you with problem solvers and critical thinkers through professional staffing and recruiting services.

Being in the industry since 1985, we can provide various solutions based on your specific needs. Whether you need to outsource your human resources or your recruitment process, we’re ready to provide the DAVIS way. Reach out to us today to learn more!



1 “The 70-20-10 Rule for Leadership Development.” Center for Creative Leadership, Oct. 2023,

Win the war for talent with our FREE best practices guide exclusively for hiring managers!

Land your dream job effortlessly! Download our FREE Best Practices For Your Job Search Guide today!

Land your dream job effortlessly! Download our FREE Best Practices For Your Job Search Guide today!

Land your dream job effortlessly! Download our FREE Best Practices For Your Job Search Guide today!