Candidates Are People – Not Revenue

candidates are people

After being in the engineering staffing services industry for over 11 years, I have met countless recruitment professionals and even more qualified candidates across the country and across various skillsets. You know that you are speaking to a good Recruiter when the successes they discuss are centered around helping the folks around them, as opposed […]

Even in a Fast-paced World, You Can’t Rush Customer Service

We live in a fast-paced world. Our food is “fast” or internet is “high speed”, our movies are “on demand”… but you’ve got to wonder – is quality ever sacrificed for moving too quickly? In my opinion, no matter how instant our world becomes, customer service is just one of those things you can’t rush.

Nothing Better than EXCELLENT Customer Service

Receiving great customer service makes all the difference in the world.  It can make a bad day better and a good day great!  When you have a great experience with a person or place you just want to tell the world because of the great feeling you’re left with.

The Customer Service Conundrum: How Visible Should You Be?

Recognizing good service… Since its inception in 1985, DAVIS has been predicated on providing the best service possible to its customers and community.  If you haven’t read the book “Raving Fans: A Revolutionary Approach to Customer Service” by Ken Blanchard, I would highly recommend it as it has been instrumental in reaffirming our approaches to […]