Even in a Fast-paced World, You Can’t Rush Customer Service

We live in a fast-paced world. Our food is “fast” or internet is “high speed”, our movies are “on demand”… but you’ve got to wonder – is quality ever sacrificed for moving too quickly? In my opinion, no matter how instant our world becomes, customer service is just one of those things you can’t rush.

What Ever Happened to Good Old Customer Service?

How many times have you been dissatisfied with a product, service or interaction you’ve had, and you scratch your head thinking that customer service is just, well, gone?  I’m truly amazed sometimes at the lack of customer service we receive nowadays.  In fact, it’s downright disappointing. Last week, The DAVIS Companies held a two-day Sales […]