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Field Service Engineer – Hiring NOW

Job Description

  • Location: Duluth, GA
  • Type: Direct Hire
  • Job #67694
  • Salary: $100,000
Field Service Engineer – Hiring NOW
A modular energy solutions company is looking to hire a Field Service Engineer in Duluth, GA. This is a direct hire opportunity! 

Salary of the Field Service Engineer:

Responsibilities of the Field Service Engineer:

  • Under limited supervision, conduct post sales activities in terms of correct operation, maintenance of products and solutions, systems trouble shooting, repair or replace.
  • Answer the 24-hour Emergency Technical Support phone, triage the call, create a trouble ticket, if possible, troubleshoot and solve the issue, create Return Material Authorization (RMA).
  • Manage a repair or replace stock of returned materials. May perform some products repairs.
  • Provide customers and their assigned agents technical support in proper installation, maintenance, troubleshooting and operation products both remotely and at job sites.
  • Close cooperation and alignment with Customer Support to enable a closed loop system on post-sales technical support.
  • Develop and deliver documentation (e.g. design guides, line diagrams, standard BOMs, technical briefs etc.), best practices, installation and operational plans, and training to ensure a high-quality design and minimal post sales technical support issues
  • Support internal technical document control and management.
  • Liaison and communicate with product team, providing customer feedback and any applications to meet US regulatory requirements.
Requirements of the Field Service Engineer:
  • Bachelor’s degree in electrical engineering, Mechanical Engineering, or similar technical degree
  • 5+ years’ experience with inverters, energy production, design, and/or the grid connection of Solar PV/ Energy Storage / MicroGrid systems or UPS, DC / AC power systems
  • Candidate must have experience in servicing or engineering power plants, DC power, inverters, rectifiers, BDFB’s, UPS for the telecom, datacenter, industrial or C&I markets.
  • Proficiency in using 3D CAD software such as SolidWorks or similar, including fabrication drawings using appropriate material specifications.
  • Must have a strong understanding of Electrical Engineer, Power System Engineer, Energy Storage Engineer, Solar Engineer and/or Mechanical Engineer concepts in association with renewable energy / utility (T) industry standards.
  • Strong expertise, knowledge and hands-on skills troubleshooting electrical systems and data networks using tools such as multi-meters, power quality analyzers, data acquisition etc.
  • Travel: 50% plus primarily in the USA. Candidate may be required to travel to other countries as needed.
Field Service Engineers apply today! 
DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace.  We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be.  Apply today and experience “The DAVIS Difference”. 
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As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.