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Customer Account Manager – Onsite in Chesapeake, VA

Job Description

  • Location: Chesapeake, VA
  • Type: Contract To Hire
  • Job #67651
Customer Account Manager – Onsite in Chesapeake, VA

A well-known company that serves small businesses is looking to hire a Customer Account Manager to join their team! This is a contract to hire & an onsite role in Chesapeake, VA. 

Pay Rate of the Customer Account Manager: 

Responsibilities of the Customer Account Manager:

  • Client management, focusing on frequent and friendly interactions with end-users and decision-makers
  • Assigned a base of 15-25 customers
  • Ensure each customer is using our client’s technology stack, focusing on cyber security
  • Proactive, friendly interaction with monthly reviews
  • Manage quarterly business reviews, annual IT meetings
  • Assemble and manage each customer’s IT budget
  • Prepare quotes, coordinate with provisioning and billing
  • Teach and educate end-users to improve their computer skills
  • Must become an expert at PSA/CRM toolsets, generating quotes and proposals

Qualifications of the Customer Account Manager: 

  • Bachelor’s degree preferred. 
  • 3+ years in customer account management, service, sales engineering, or sales
  • Working knowledge of IT fundamentals
  • Excellent presentation skills, strong attention to detail and accuracy
  • Technical aptitude and business systems analysis skills
Customer Account Managers apply today! 
DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace.  We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be.  Apply today and experience “The DAVIS Difference”. 
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As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.