1970-01-01Davis Companieshttp://www.daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svgfull-time325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]

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  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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Customer Success Specialist

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    Customer Success Specialist
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The Davis Companies is hiring for multiple Customer Success Specialists nationwide. As a Customer Success Specialist, you are part of a team of professionals that play a key role in supporting our customers with Payroll related questions via our Rapid Response hotline. You will be providing in-depth analysis and timely resolutions/workarounds for client issues. Qualified candidates possess broad experience in handling difficult or sensitive situations, in a professional, timely, and thorough manner.

For immediate consideration please send your resume to rinman@daviscos.com

• Prior experience in a contact center is a plus

• Outstanding oral and written communication skills

• Ability to effectively troubleshoot various software challenges and recommend solutions

• Knowledge of Payroll/Human Resources is a plus

• Experience working in a team environment

• Proficiency with Microsoft productivity tools

Hours: Monday -Friday 8:30 a.m. - 5:30 p.m. 
Remote with opportunity to work in some office locations 

DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace.  We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be.  Apply today and experience “The DAVIS Difference”. 


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