Tagged: corporate culture

The Customer Service Conundrum: How Visible Should You Be?

Recognizing good service… Since its inception in 1985, DAVIS has been predicated on providing the best service possible to its customers and community.  If you haven’t read the book “Raving Fans: A Revolutionary Approach to Customer Service” by Ken Blanchard, I would highly recommend it as it has been instrumental in reaffirming our approaches to […]

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The New Way to Interview Part I

Corporations are continuously evolving their product and image, so why shouldn’t hiring and interview practices follow suit? Every company wants to hire the “all star” candidate. While each company and role is unique, here’s a look into a more innovative approach at hiring, as well as the accompanying interviewing technique. Hiring managers and HR professionals […]

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The DAVIS Companies Ice Bucket Challenge for ALS

On the night of August 4th, the DAVIS Companies was nominated by Lexi Lemieux (one of our employee’s sisters) of Victoria Station & Vic’s Boathouse, Salem MA to complete the Ice Bucket Challenge for ALS awareness. Coming into work the following morning, most of our staff members had no idea that we were challenged, or […]

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Epic Company Culture + Organizational Health = Success

Brian Chesky, Co-Founder of Airbnb, asked venture capitalist Peter Thiel, “what is the single most important piece of advice you have for us?” Thiel’s response? “Don’t f@#k up the culture.” Blunt words from the man who had invested 150M in Airbnb. The culture of Airbnb was one of Peter’s main attractions. They discussed that along […]

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Can’t HR have a bad day once in a while?

The short answer is, “No.” I remember the first time I realized this.  It was many years ago and one of my greatest professional mentors pulled me aside and said, “Daphne, in your role, you simply don’t get to have a bad day.” I remember feeling kind of angry about that. Everybody gets a bad day […]

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