Dispatch Supervisor

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  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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Dispatch Supervisor

  • Specialty:

    Professional
  • Title:

    Dispatch Supervisor
    • City:

      Everett
    • State:

      MA
    • Zip Code:

      02149
  • Start date:

    03-31-2020
  • Status:

    Closed
  • Assignment Type:

    Direct Hire
  • Job Id:

    52803

Description

We are currently hiring for a Direct Hire Dispatch Supervisor to join our nationally recognized gas company! 

Hours: 5:00a - 2:30p, Monday - Friday

 

Position Summary:

Supervise and coordinate the activities of loaders and drivers engaged in loading, off-loading, transporting and delivering industrial gases and supplies. Ensure adequate supply of cylinder product stock on-hand. Efficiently dispatch and manage drivers to meet the needs of our customers. Route incoming customer orders to appropriate personnel.

 

Essential Job Functions:

  • Plan daily routes and schedule drivers, vehicles, deliveries, and pick-ups based on timely needs and geographic location.
  • Responsible for making sure all drivers and vehicles meet requirements set by DOT.
  • Verify individual driver's daily manifest with outgoing inventory prior to dispatch to ensure accuracy of materials/cylinders to be carried.
  • Dispatch drivers in a timely manner to ensure prompt service and customer satisfaction.
  • Maintain an active log of all dispatched routes which includes times, phone #, invoice #, acct. #, terms: C.O.D., etc. in a legible manner.
  • Communicate with plant supervisor to maintain appropriate stock on-hand of required cylinders.
  • Receive and process incoming customer orders.
  • Respond to emergency deliveries to meet customer satisfaction.
  • Resolve any customer complaints.
  • Maintain and balance shipping papers and manifests.
  • Ensure that appropriate and up-to-date paperwork is in each vehicle (licenses, permits, insurance, etc.)
  • Resolve problems associated with deliveries and product shortages.
  • Comply with all safety rules and company policies.
  • Ensure any accident is promptly reported to Safety.
  • Provide support to internal and external customers for delivery needs on an as-needed basis.

Requirements:

  • Must have a High School Diploma or equivalent
  • 5 years of experience in Dispatching or related positions
  • Working knowledge of all Department of Transportation (DOT) rules and regulations for commercial drivers
  • Minimum 2 years in supervisory role preferred.
  • Strong knowledge of DOT rules and regulations
  • Strong comprehension of MSDS and other OSHA regulations

Additional Qualifications:

  • Ability to work independently and under some pressure to meet deadlines.
  • Excellent oral and written communication skills.
  • Must be customer service oriented and able to interact with the public in a professional manner.
  • Must be able to work flexible hours to meet customer needs and management expectations.
  • Ability to work efficiently in a fast-paced environment and be detailed-oriented with good organizational skills.
  • Ability to effectively and efficiently handle multiple tasks.
  • Possess conceptual understanding of industrial gas products, production, distribution applications and equipment
  • Compliance with applicable federal, state, local regulatory procedures (CGMP, DOT, OSHA, FDA,
  • Must have extensive coordination experience in a multi team environment.
  • Must be able to use Microsoft Office suite of applications – Word, Excel, Outlook and PowerPoint.

#MON

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