CRM Data Specialist

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  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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CRM Data Specialist

  • Specialty:

    Professional
  • Title:

    CRM Data Specialist
    • City:

      Maple Grove
    • State:

      MN
    • Zip Code:

      55369
  • Start date:

    11-16-2017
  • Status:

    Closed
  • Assignment Type:

    Direct Hire
  • Job Id:

    43974

Description

The DAVIS Companies has partnered with a global leader in precision manufacturing equipment by securing a CRM Data Specialist. The CRM Data Specialist is responsible for the structure, maintenance, integrity and analysis of the data for CRM systems. The role includes being part of the strategic initiatives and work on large scale projects that involve using data to improve key performance initiatives within our organization.

Responsibilities of CRM Specialist:

  • Responsible for monitoring and administration of all local customer data in our existing CRM system.
  • Help CRM users in maintaining core CRM data.
  • Responsible for data integrity and function of our Sales and Marketing CRM system.
  • Development of Key Performance Indicator (KPI) reports from CRM data as needed.
  • Contribute to departmental lead generation goals by participating in activities such as show booth support, dealer events and other lead generation projects and activities as directed by department manager.
  • Define local policies and guidelines within the scope of our SAP CRM system.
  • Prepares training materials and helps to train CRM users.
  • Serves as CRM support contact for sales, service, applications and aftermarket.
  • Process, qualify and distribute incoming leads from various sources to appropriate sales personnel once qualified.
  • Travel: up to 25% with some international travel required

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