Service Technician

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  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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Service Technician

  • Specialty:

    Manufacturing
  • Title:

    Service Technician
    • City:

      Franklin
    • State:

      MA
    • Zip Code:

      02038
  • Start date:

    09-02-2020
  • Status:

    Closed
  • Assignment Type:

    Direct Hire
  • Job Id:

    54381

Description

We are looking for a Service Technician to join our client in Franklin, Ma on a direct hire basis. 

Job Function:  Work within Engineering and Quality to support service requests for products.  Support web and call-in service requests for Electrical and Mechanical product in use at customer site.  On-site customer support as needed to update or repair  products.  Support production as needed for technical product issues and prototype build testing.

 

Responsibilities and Duties:

•    Work within service team to support customer requests for electromechanical assistance and repair.

•    Draft and release detailed work instruction for documenting steps required for product service and support.

•    Technical support for R&D efforts.

•    Limited travel to customer sites to repair product.

Required Experience, Skills, and Education:

• Technical Degree or certification in Electromechanical Engineering preferred

 • Minimum of 3 years of technical experience in Engineering Technology

 • Proven experience in customer service and support

 • Proficient with Microsoft Word, Outlook and Excel.

 • Strong organizational, communication and interpersonal skills

• Ability to work and multi-task within a cross-functional team

 

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