Billing Coordinator

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  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
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Billing Coordinator

  • Specialty:

    Accounting & Finance
  • Title:

    Billing Coordinator
    • City:

      Maple Grove
    • State:

      MN
    • Zip Code:

      55369
  • Start date:

    02-06-2018
  • Status:

    Closed
  • Assignment Type:

    Contract
  • Job Id:

    44531

Description

The DAVIS Companies has partnered with a global leader in the metrology industry by securing a Service Billing Coordinator for their team. This is a 1st shift position located in the NW metro. 

The Service Billing Coordinator is responsible for managing the end-to-end monthly billing cycle. The position requires strong attention to detail, an intense focus on customer satisfaction, the ability to identify opportunities for process improvement and implement changes in a timely and organized manner.

Primary Duties and Responsibilities:

  • Process all paperwork related to each scheduled service job as stated in working instructions.
  • Process service partner invoices and paperwork as stated in working instructions.
  • Assist in updating/maintenance of all invoicing working instructions.
  • Handle incoming customer questions/complaints.
  • Inform appropriate Service Manager(s) or Invoicing Manager of any customer complaints/disputes.
  • Advise regional Service Managers of any problems concerning technician paperwork quality and any parts issues encountered.
  • Assists in maintaining all databases and systems.
  • Advise Invoicing Manager of any difficulties or discrepancies encountered with any current processes or systems.
  • Participate in ongoing continuous improvement efforts, including process improvement events.
  • Support Service Invoicing Manager as necessary, including reports, analysis and review of orders, projects or inventory as requested.

Experience and Education Requirements:

  • Proficient with Microsoft Office (Excel, Word).
  • Data Entry with 10-key.
  • Excellent oral and written communication skills, problem solving skills and attention to detail required.
  • Be highly organized and have a history of multi-tasking and achieving results including an ability to balance multiple tasks within deadlines.
  • SAP experience preferred. Related ERP or CRM operating systems experience required.
  • Two years of post-secondary education in Accounting or related field, or four years related experience preferred.

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