Repair Technician

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Repair Technician

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    Repair Technician
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1st shift

Job Title: Customer Service Technician 

  • Job Summary The individual in this position provides technical support to customers on assigned products and supports the RMA process.
  • S/he is also responsible for evaluating, repairing, testing and calibrating manufactured products received from internal or external customers.
  • Provides troubleshooting expertise for assemblies that fail during the production process.

Previous Education/Experience • Technical or Trade school degree or certificate in electronics technology and troubleshooting. •

  • Five or more years of experience in the Military or industry, testing and trouble shooting electronic or electromechanical assemblies. • Suitable combination of education and experience will be considered.

Required Skills/Competencies

• Communication skills [must be able to work with customers, engineers and/or production staff to identify the problem, root cause and help determine the corrective action to prevent recurrence of the problem].

• Able to read and understand engineering drawings, specifications, BOMs and assembly procedures used to perform inspections and tests.

• Knowledge of electronic components and familiarity with electronic assembly diagrams

• Knowledge of digital and analog tuned voltage controlled oscillators; GaAs field effect transistor amplifiers and passive devices (filters, couplers), components, resistors, capacitors, ICs

• Knowledge of PIN devices (switches, attenuators) and familiarity with the test equipment required for testing devices, including computer-aided test equipment • Soldering experience and knowledge of IPC 610 Standards

• Knowledge of, and ability to use, hand and machine tools

• Computer literacy

• Customer focus

• Problem-solving skills

• Accountability

• Able to work with minimal supervision

• Organizational skills

• Attention to detail

• Sense of urgency

• Team player

• Reliability.

• Safety-minded

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