Customer Service Rep

1970-01-01Davis Companieshttp://www.daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svg325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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Customer Service Rep

  • Specialty:

    Administrative
    • City:

      DULUTH
    • State:

      GA
    • 30097-
  • Assignment Type:

    Contract To Hire
  • Job Id:

    54556
  • Payrate:

    $16.00

Description

Customer Service Representative 

We are currently seeking Customer Service Representative candidates in the Greater Atlanta area.

Pay rate is $15-16 an hour DOE 

Shift Schedule: 1st shift from 8:00 AM - 5:00 PM (Monday - Friday)


Responsibilities and Requirements

  • Edits orders received for price and nomenclature.
  • Talks with customers by phone or in person and receives orders for installation, turn on, discontinuance, or change in service.
  • Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.
  • Solicits sale of new or additional services.
  • Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
  • Enters data into computer, to determine total cost and availability for customer.
  • Records or files copy of orders received according to expected delivery date.
  • Ascertains credit rating of customer.
  • Checks inventory control and notifies stock control departments of orders that would deplete stock.
  • Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
  • Computes price, discount, and shipping charges.
  • Prepares invoices and shipping documents such as bill of lading when necessary.
  • Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.

Must have very strong MS Excel skills.

 

 

If you are interested in applying for this job directly please send your resume to: rinman@daviscos.com.

 

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Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
  • Accepted file types: pdf, doc, docx, txt, rtf.
  • By applying to this position and providing my contact information, I give The DAVIS Companies permission to provide me with email communications and information.

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