Field Service Coordinator

1970-01-01Davis Companieshttp://www.daviscos.com/wp-content/themes/davis_theme/assets/images/logo.svg325 Donald J. Lynch Boulevard, Suite 201MarlboroughMA01752USAcustomer support[+800-482-9494][+508-481-8519]
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Field Service Coordinator

  • Specialty:

    Administrative
    • City:

      Marlborough
    • State:

      MA
    • 01752
  • Assignment Type:

    Contract
  • Job Id:

    44138
  • Payrate:

    $25.00

Description

We are searching for a Field Service Coordinator located in Marlboro, MA. This is a temp to hire position.

Field Service Coordinator will be instrumental in managing the scheduling and coordination of scheduled customer service needs and field service technician

Responsibilities:

  • Strong Communication and the ability to handle multiple customer requests that are continually changing
  • Organizational skills with the ability to prioritize projects 
  • Timely and precise communication to customers (internal and external)
  • Develop planning strategies for long term scheduling activities
  • Develop planning strategies for short term scheduling activities
  • Utilize new scheduling software
  • Redirect customer inquiries to the appropriate IEP department
  • Knowledge of customer locations and time and territory management
  • Coordinate aftermarket product sales with IEP representatives.
  • Collect field service data

Requirements:

  • Education and/or Experience: Associate's degree (A.A.) or equivalent from two-year college or technical school; plus three to five years related experience in customer service or project management environment (preferred Gas & Oil Industry related); or equivalent combination of education and experience.
  • Interpersonal Skills: Focuses on solving conflict; maintains confidentiality. Remains open to others ideas. Works well in a team environment.
  • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills.
  • Written Communication: Writes clearly and informatively; able to read and interpret written information
  • SAP a plus

Quick Apply

  • As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.
  • By applying to this position and providing my contact information, I give The DAVIS Companies permission to provide me with email communications and information.

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